Return Policy

You have 14 days after receiving your order to request a return.

To be eligible for a return, the item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at munsel2024@gmail.com. If your return is accepted, we will send you return instructions. Items sent back without first requesting a return will not be accepted.

Approved returns should be sent to: Munsel, 2903 College Avenue, Berkeley, CA 94705, United States.

Damages and issues

Please inspect your order when it arrives and contact us promptly if an item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Exceptions

We do not accept returns on gift cards. Sale or final-sale items are not returnable when they are clearly marked as final sale before purchase.

Exchanges

The fastest way to get a different item is to return the item you have and, once the return is accepted, place a separate order for the replacement.

Refunds

We will notify you after we receive and inspect your return. If approved, the refund will be issued to your original payment method. Your bank or card issuer may need additional time to post the refund.

Questions? Contact munsel2024@gmail.com.